Given the Nature of this Item, We currently do not accept Refunds, Exchanges, or Returns.
Please make sure you fully understand the description and double check any personalize information and most importantly please make sure the shipping address is correct
We take the following steps below to ensure the item arrives to you or your recipient correctly and in a timely matter
- We add upfront pricing to each item, so there are no surprise costs
- We add an order form with each item to ensure your order is placed the way you like it
- We prompt you to add the shipment date twice before the order can be placed to give you a chance to catch any error
- We contact you via Text within 12 hours after the purchase to go over the details with you
- We contact you via email and Text to let you know the item has shipped
- We provide the Tracking Number and estimated Delivery date
- We require an Adult Signature for the item so it won’t be left on the porch
- We also text you when we get the alert that it arrives at its destination
- Also can always check on the status of you item by check Where My Package page
If you have in any question before or after the purchase please don’t hesitate to contact us